The Senior Leadership Group of the Financial Ombudsman Service. Read more
FOS has designated CBA and Macquarie financial planning remediation plans as Significant Events. Read more
View the calendar of upcoming events. Read more
Read the latest edition of The Circular Read more
Before you lodge a dispute please read these simple steps on how to resolve your dispute as quickly as possible. Read more
We offer fact sheets on a range of topics. Read more
Our consumer engagement strategy is a program to educate, consult and collaborate with the consumer sector. Read more
Apply for membership of the Financial Ombudsman Service. Read more
The Financial Ombudsman Service provides accessible, fair and independent dispute resolution for consumers and financial service providers.
Accountants applying for a limited AFS licence are encouraged to join FOS.
Read our 2015-2016 Business Plan.
FOS has a new dispute resolution process. Learn more
FOS addresses Independent Review recommendations.
Our dispute resolution process
Find a Financial Services Provider
Fact sheets | Brochures
Our Terms of Reference
Feedback about our service
简体中文 (Chinese - simplified)
中文 - 繁體 (Chinese - traditional)
Tiếng Việt - Vietnamese
Interpreter and National Relay Service
FOS addresses Independent Review recommendations
Board statement on FOS's response to the Independent Review Recommendations and actions table
Accountants encouraged to join FOS
New General Manager Code Compliance and Monitoring at FOS
The FOS Circular - Issue 22
2015-2016 FOS Business Plan
Our new dispute resolution process
FOS is able to consider disputes with member financial services providers. Search for a member.
Applying for a limited AFS licence? ASIC says the time to act is now. Consider free FOS membership for your EDR requirement.
Home | Contact Us | Accessibility | Feedback | Privacy | Site Map | Glossary | Disclaimer
Financial Ombudsman Service Limited ABN 67 131 124 448