The Senior Leadership Group of the Financial Ombudsman Service. Read more
FOS has designated CBA and Macquarie financial planning remediation plans as Significant Events. Read more
View the calendar of upcoming events. Read more
Read the latest edition of The Circular Read more
Before you lodge a dispute please read these simple steps on how to resolve your dispute as quickly as possible. Read more
We offer fact sheets on a range of topics. Read more
Our consumer engagement strategy is a program to educate, consult and collaborate with the consumer sector. Read more
Apply for membership of the Financial Ombudsman Service. Read more
The Financial Ombudsman Service provides accessible, fair and independent dispute resolution for consumers and financial service providers.
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FOS Terms of Reference changes approved.
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FOS declares Queensland cyclone a significant event
The Circular - Issue 20
FOS declares SA fires a significant event
Bushfire-related claims assistance
Updated FOS Operational Guidelines
FOS Terms of Reference changes approved
FOS approach to disputes about credit reporting agencies
For us to be able to consider disputes, the financial services provider needs to be a member of our service. This search tool will help you find out if your financial services provider is a FOS member.
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