Decisions

This page provides a search function for binding decisions (called Determinations) made by the Financial Ombudsman Service.

If you are reviewing flood Determinations, you may wish to view our Flood Edition of The Circular, which takes note of a number of key areas that regularly appear in disputes, along with examples of relevant Determinations. To properly understand the findings please read the original Determinations by clicking on the relevant links within The Circular.

When using the search function, it is necessary to complete at least one field. When you have obtained your search results, you can refine your search by inputting more criteria at that stage.

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