Contact details

» Consumers

1300 78 08 08

» Members

1300 56 55 62

9am - 5pm Melbourne time weekdays

Some telephone service agreements charge your call at more than rate of a local call.  Please check with your telephone service provider if you want to know the exact rate.   If you are concerned about the cost you can:

1. Register or lodge your dispute here, or
2. Ask for one of our staff to call you back. Simply advise the FOS staff member who answers your call and you will be called back shortly.

Financial Ombudsman Service Limited  ABN 67 131 124 448

GPO Box 3
Melbourne VIC 3001
(Australia)

9am - 5pm Melbourne time weekdays

(03) 9613 7366

(03) 9613 6399

Membership enquiries:

membership@fos.org.au

Community program enquiries:

communityprogram@fos.org.au

Invoice enquiries:

accounts@fos.org.au

Privacy enquiries:

privacy@fos.org.au

Administration:

info@fos.org.au

For all media enquiries
please contact Dianne Jickell on 9613 7476 or by email:

media@fos.org.au

Call the interpreter service

Call us and we will organise an interpreter for you:
9am - 5pm Melbourne time weekdays

1300 78 08 08

National Relay Service

For the hearing and speech impared

TTY / Voice Calls

133 677 (local)                      

Speak & Listen

Via Internet

Website

» To register or lodge your dispute online click here