Publications

The Financial Ombudsman Service offers a range of publications. All our publications are available to view, and download if required, here on our website. You can also order brochures online. If the publication you require is not listed, please call 1300 78 08 08 or email us.

Going green

We encourage you to access our publications online if possible. This helps us reduce our environmental footprint and deliver a more cost-efficient service. Those publications that we do print are produced on an environmentally responsible paper wherever possible.

Accessing publications online

All publications are PDF documents and require Adobe Acrobat Reader to be installed on your computer. This program is free to download.