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20 Feb

Bring Your Bills Day - Melton and Brimbank

Financial Ombudsman Service helping Melton and Brimbank residents to understand their rights
Financial Ombudsman Service (FOS) staff will be on hand to answer questions from Melton and Brimbank residents participating in the Bring Your Bills Day on Friday 20 February at the Melton Community Hall.

According to FOS’s Lead Ombudsman Philip Field, Bring Your Bills Days are an opportunity for people who may be struggling to meet their financial commitments to get in touch with the services, like the Financial Ombudsman Service, that can help them.

“It’s important to try and resolve any money problems you might be having with your bank or financial institution first as a large number of complaints are resolved in this way,” says Banking and Finance Lead Ombudsman, Philip Field.

“Don’t wait too long or let things get on top of you. Ask your lender, and if you can’t work things out, ask FOS to assist,” Philip said.

The dispute resolution service FOS provides is a free alternative to going to court. People do not need legal or financial advice or representation to lodge a dispute.

Along with FOS staff, participants at the Bring Your Bills Day can talk to financial counsellors and community lawyers, representatives from local council, water and utilities companies, the Telecommunications Industry Ombudsman, Electricity and Water Ombudsman Victoria, Public Transport Ombudsman and the Victorian Ombudsman.

The Bring Your Bills Day, hosted by Good Shepherd Australia New Zealand, will be held on Friday 20 February, from 10am-2pm at Melton Community Hall, 232 High Street, Melton.

Media enquiries
Veronica McGowan, Stakeholder Engagement and Communications Manager:
(03) 9613 7307