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28 Apr

Banking and Finance Forum - Sydney

The Banking & Finance Forums bring industry professionals together to discuss FOS decisions and share insights. Members are invited to nominate agenda topics. During the registration process, members can let us know the dispute topic, FOS approach or procedural matter that they would like to discuss at the Forum.

We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date.

Along with the determinations submitted, also discussed at the forums will be:

  • FOS Process Redesign – the streamlining of our dispute resolution process
  • Fast Track – fast tracking decisions for simpler low value disputes
  • Financial Difficulty – ensuring more timely outcomes for those in financial difficulty
  • Terms of Reference – our amended terms of reference and operational guidelines.

Based on the input of our industry stakeholders, FOS decision makers prepare an agenda and papers for discussion at each forum. These are circulated to participants for pre-reading and are then discussed at the event.

Who should attend?

FOS members involved in Banking and Finance. For example, members involved in:

  • consumer credit
  • business finance
  • guarantees
  • margin loans
  • payment systems
  • deposit taking.

Register online here.