The information below shows the following:
- the number of deposit taking disputes received in 2007-2008
- the number of deposit taking disputes received in 2008-2009
- the percentage increase or decrease in the number of deposit taking disputes received from 2007-2008 to 2008-2009
- the percentage of disputes within each product category of deposit taking contributing to the total number of deposit taking disputes received in 2008-2009, and
- the percentage of total disputes for each deposit taking product category.
The link below shows how new deposit taking disputes were spread across product categories by percentage.
New deposit taking disputesThe link below shows deposit taking disputes by type.
Deposit taking disputes by type
COMMENTARY ON DEPOSIT TAKING DISPUTES
Philip Field Ombudsman – Banking & Finance, Mutuals
This was one of the few areas within the Financial Ombudsman Service that actually saw a drop in disputes during 2008-2009, particularly in the category of safe custody products. This may be because of a decline in the availability or popularity of the safe custody product.
See more detail on Deposit taking disputes in the following categories:
Savings accounts and Savings accounts providers
Current accounts and Current accounts providers
Safe custody and Safe custody providers