The Senior Leadership Group of the Financial Ombudsman Service. Read more
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Before you lodge a dispute please read these simple steps on how to resolve your dispute as quickly as possible. Read more
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The Financial Ombudsman Service provides accessible, fair and independent dispute resolution for consumers and financial services providers.
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FOS declares Hobart floods a significant event
Ministerial authorisation of the Australian Financial Complaints Authority
FOS declares Tropical Cyclone Marcus a significant event
FOS declares the NSW and VIC bushfires significant events
FOS declares North Queensland storms and flooding a significant event
FOS submission to the Financial Services Royal Commission
FOS is able to consider disputes with member financial services providers. Search for a member.
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The Independent Assessor independently reviews and assesses complaints by users regarding the standard of service provided by FOS.
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