Becoming a member of the Financial Ombudsman Service (FOS) Australia demonstrates a financial services provider's commitment to offering best-practice dispute resolution for clients.
Preserve and build great client relationships by choosing an experienced, independent service that can help resolve disputes before they become costly legal proceedings.
Our members include the major banks, insurers, credit providers, financial advisers and planners, debt collection agencies and many more. Big and small, we have over 13,000 members across the country. Most will never have a dispute lodged against them with us.
And if you do, you will find many disputes are resolved quickly by agreement, facilitated by our professional and experienced staff.