Welcome to our Annual Review archive. Here you can browse our past Annual Reviews including those published by the dispute resolution schemes which merged in 2008-2009 to form the Financial Ombudsman Service.
Financial Ombudsman Service
Financial Ombudsman Service 2009
Financial Ombudsman Service 2008
Banking & Financial Services Ombudsman
Credit Union Dispute Resolution Centre
Financial Industry Complaints Service
Insurance Brokers Disputes Limited
IBDF Complaints Reports from 1996 until 2000 are only available in hard copy.
Insurance Ombudsman Service
General Insurance Reports prior to 2005 are only available in hard copy.