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Our Panels

The General Insurance (GI) and Investments and Advice (I&A) areas of FOS use expert panels to make Determinations about particularly complex disputes. Panel members are appointed by the FOS Board on the basis of their objectivity, qualifications, experience and relevant personal qualities.

Each panel that is formed to make a Determination will have three members – a chair (a FOS Ombudsman), an industry representative and a consumer representative. FOS has a large pool of panel members covering consumer and industry specialist experience to draw on to ensure that the correct expertise is applied to each dispute.

Consumer representatives

Stephen Duffield
Paul Holmes
Bill Mitchell
Anna Nightingale
Paul O’Shea
Joan Staples
Catherine Wolthuizen

Industry representatives

General Insurance

Thomas Brennan
Tim Griffiths
Richard King
Terry Wakefield
Tim Webber

Financial Planning

Bruce Beakey
Mike Britton
Phillip Campbell
Jennifer Diggle
Corin Jacka
Martin McIntosh
Michael Miller
Peter Roan
Patrick Sweeney
Gavin Wright

Life Insurance

Bob Emery
Graham Slater


Alex Knipping
Matthew Wigzell