Helpful links

Online financial guidance including tips on:

• managing your money
• borrowing and credit
• insurance
• superannuation and retirement
• investing
• scams and more
• life insurance policy searches

Financial counsellors provide information, support and advocacy to people in financial difficulty. Their services are free, independent and confidential.

Community legal centres are independent, not-for-profit community organisations that provide legal and related services to the public, focusing on the disadvantaged and people with special needs.

MoneySmart offers financial calculators and tools including:

• budgeting and saving calculators
• mortgage calculators
• loans, credit and debt calculators
• investment calculators
• mobile calculator

Australian Securities and Investments Commission (ASIC)
For inquiries and complaints relating to consumer protection matters in securities, futures, life insurance, general insurance, deposit-taking activities and the supervision of superannuation funds.
Tel: 1300 300 630

Free legal service available to anyone in Australia who would like advice on insurance law or in resolving a dispute with an insurer. Advice, information and referral about:

• home and contents insurance
• consumer credit insurance
• income protection insurance
• life insurance
• travel insurance
• motor vehicle insurance

Community legal centres that provide specialised legal advice, advocacy and counselling in financial services, particularly consumer credit, banking and debt recovery.

ACT - Consumer Law Centre
Tel: (02) 6257 1788

NSW - Financial Rights Legal Centre
Tel: 1800 007 007

QLD - Caxton Legal Centre
Tel: (07) 3214 6333

SA - Consumer Credit Law Centre
Tel: (08) 8342 1800

TAS - Consumer Credit Hotline
Tel: 1800 232 500

VIC - Consumer Action Law Centre
Tel: 1800 466 477

If you have a problem that relates to consumer affairs or fair trading, contact your state or territory body: