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Become a member

The Financial Ombudsman Service (FOS) will be replaced later this year by the Australian Financial Complaints Authority (AFCA).

As part of the transition process, management of the FOS scheme has been transferred to a new operating entity, Australian Financial Complaints Authority (AFCA Limited).

All existing FOS memberships have been transferred to AFCA, and AFCA is handling all new membership applications. The button below will redirect you to the AFCA website.

Apply for AFCA membership