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Registrations for the 2012 Financial Ombudsman Service (FOS) National Conference close on 30 September. Places are filling fast, so make sure you book today to avoid missing out.

An impressive line up of more than 40 speakers will provide practical advice and inspiring ideas to help you achieve best practice dispute resolution that will contribute to strengthening relationships with your customers.

Speakers include:

  • Bill Shorten MP, Minister for Employment and Workplace Relations and Assistant Treasurer and Minister for Financial Services and Superannuation
  • Andrew Fawcett, Senior Executive, Strategy & Policy, Australian Securities & investment Commission
  • Shane Tregillis, Chief Ombudsman, Financial Ombudsman Service

A raft of other industry experts and FOS subject matter experts – including our Lead Ombudsmen – will also be part of the conference line up.

Your learnings from the conference will be acknowledged, with CPD/CPI accreditation approved* by a number of Associations, including: 

  • Financial Planning Association
  • Australian and New Zealand Institute of Insurance and Finance
  • Finance Brokers Association of Australia

* Accreditation approval does not constitute endorsement of the activity

Register now and start planning your FOS conference schedule today.

When: Tuesday 16 & Wednesday 17 October 2012
Where: Melbourne Convention Centre
RSVP: Registrations close 30 September
View the program: 2012 FOS National Conference
Members: Full Conference $952.00 per person
Groups of 5+ $805.00 per person
1 day only $641.00 per day

To register groups of 8 or more people, email