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A change in approach


In this section, we usually provide articles on our dispute-handling process and our approach to specific types of disputes and issues.

We want to make sure we continue to provide you with useful information that helps you understand how we look at particular types of disputes. We also want to make the information as easy to find and use as possible, so we’re currently researching the best way to present this information to you.

We look forward to bringing you a new style of approach article soon.