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Upcoming events


Introduction to the new ePayments Code

The new ePayments Code comes into effect on 20 March 2013, and we will be holding free information sessions in Melbourne, Sydney and Brisbane at the end of February.

These sessions are designed to assist banks, credit unions and building societies that are currently subscribed to the existing EFT Code to understand the new provisions and what the implications are for them.

The session will cover:

  • What is the ePayments Code?
  • What is covered and not covered by the Code?
  • New provisions in the Code added by ASIC.
  • Provisions governing the allocation of liability for unauthorised transactions.
  • Provisions governing complaint procedures.

To register your interest in a session in either Sydney, Melbourne or Brisbane, please email Claire Beattie via

Looking ahead to 2013

2013 is set to be a busy and exciting year for events at FOS as we roll out our new stakeholder engagement strategy. We’re working to develop an education and training calendar that targets best practice education for consumer, member and industry audiences.

Events already on the agenda include FOS Forums, the EDR Forum, a number of State Financial Counsellor Conferences, Workshops and GI Forums.

See our Events Calendar in 2013 for further details or email to register your interest in our events.