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Have your say on the topics for our National Conference

Our 2012 National Conference is being held on 16-17 October in Melbourne.

Our aim is to deliver you a conference that deepens your understanding of best practice in dispute resolution and helps to make your relationships with customers even stronger.

Over the last few months, the FOS conference committee has worked hard on the program, taking into account your feedback about our 2011 conference. The program will consist of two types of sessions:

  • plenary sessions for all attendees on major trends in dispute resolution and the financial services industry
  • breakout sessions for smaller groups on specialised topics.

Each breakout session will be presented by an expert or experts on the topic and will illustrate FOS’s approach to the topic. The sessions will encourage interaction using case studies, questions and answers, role plays, etc.

We want this event to be an important part of your professional development this year, so we are asking for your feedback on the proposed topics for the breakout sessions. Could you please take the time to complete a very short survey.

Please click here to do the survey.

We are looking for surveys to be completed by Thursday 15 March.

If you have any questions, please email us at