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If you have a dispute over a financial product or service, simply click the button below for details of how to lodge your dispute with the Financial Ombudsman Service. Our service is free to consumers.

» Financial Counsellor's Toolkit:

     1. Responsible Lending and Credit Cards

     2. Insurance Excesses

     3. Account Suitability

» Natural Disasters:

     1. Financial Difficulty   2. Flood & Storm Claims

 

If English is not your first language, we can arrange a free interpreter for you.

If you have a hearing, speech or vision impairment or any other disability, we can give you the help you need.
 

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Contact Details - interpreter service and National Relay Service

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