» We are recruiting – click here for current vacancies

» The Circular Issue 3 Update 1 - New Operational Guideline: 
   where legal proceedings about debt recovery have started

» The Circular Issue 3 - July 2010

» EDR Forum – Message from the Attorney General

» Information Sheet – Sonray Capital Markets Pty Ltd

» Financial Ombudsman Service welcomes statutory
   compensation scheme announcement – 29 April 2010

» General Insurance Code Annual Report released

» New Terms of Reference now in operation

» eNews Issue 4

» Fixed Interest Investment Information Sheet

» Processes & Practicalities of EDR & Credit

» FOS Training for the PI Industry

» more ...

 

If you have a dispute over a financial product or service, simply click the button below for details of how to lodge your dispute with the Financial Ombudsman Service. Our service is free to consumers.

» We can help (consumer information leaflet)

» Annual Review 2008-2009

» Financial Difficulty (consumer fact sheet)

» Breaking a Fixed Rate Loan (fact sheet)

» A guide to conciliation conferences

View Archive

 

If English is not your first language we can arrange access to a free interpreter service. The interpreter can help you explain the details of your dispute and translate all related correspondence.
bullet arrow  arabic
bullet arrow  Chinese
bullet arrow  Greek
bullet arrow  italiano
bullet arrow  Serbian
bullet arrow  Turkish
bullet arrow  vietnamese

» Our dispute handling process

» Frequently asked questions

» Financial difficulty

» Helpful links