The Senior Leadership Group of the Financial Ombudsman Service. Read more
FOS has designated CBA and Macquarie financial planning remediation plans as Significant Events. Read more
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Read the latest edition of The Circular Read more
Before you lodge a dispute please read these simple steps on how to resolve your dispute as quickly as possible. Read more
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Our consumer engagement strategy is a program to educate, consult and collaborate with the consumer sector. Read more
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FOS has a new dispute resolution process. Learn more
Read the latest edition of The FOS Circular.
The Financial Ombudsman Service provides accessible, fair and independent dispute resolution for consumers and financial service providers.
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Interpreter and National Relay Service
Accountants encouraged to join FOS
New General Manager Code Compliance and Monitoring at FOS
The FOS Circular - Issue 22
2015-2016 FOS Business Plan
Our new dispute resolution process
Updated financial services compensation scheme proposal
Appointment of Dr June Smith as Lead Ombudsman (Investments and Advice)
FOS is able to consider disputes with member financial services providers. Search for a member.
Applying for a limited AFS licence? ASIC says the time to act is now. Consider free FOS membership for your EDR requirement.
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