The Senior Leadership Group of the Financial Ombudsman Service. Read more
FOS has designated CBA and Macquarie financial planning remediation plans as Significant Events. Read more
View the calendar of upcoming events. Read more
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Before you lodge a dispute please read these simple steps on how to resolve your dispute as quickly as possible. Read more
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Our consumer engagement strategy is a program to educate, consult and collaborate with the consumer sector. Read more
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The Financial Ombudsman Service provides accessible, fair and independent dispute resolution for consumers and financial service providers.
Useful information if you have been affected by the recent bushfires.
FOS Terms of Reference changes approved.
FOS releases 2013-2014 Annual Review and Comparative Tables.
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FOS declares SA fires significant event
Bushfire-related claims assistance
Updated FOS Operational Guidelines
FOS Terms of Reference changes approved
The Circular - Issue 19
2013-2014 Annual Review
FOS approach to disputes about credit reporting agencies
For us to be able to consider disputes, the financial services provider needs to be a member of our service. This search tool will help you find out if your financial services provider is a FOS member.
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