FOS is pleased to announce the appointment of Dr June Smith as Lead Ombudsman (Investments and Advice) from 1 July 2015. This area of FOS’s jurisdiction deals with disputes involving investments, financial advice, life insurance and superannuation.
June is currently CEO of the Code Compliance Monitoring Committee for the Code of Banking Practice and General Manager of Code Compliance and Monitoring at FOS.
June brings to this position a wealth of experience in the financial planning and related sectors, well-developed relationships with regulators, industry and consumer groups and a significant track record as an independent decision maker. June is well recognised for her work developing the role of codes of practice to improve customer service, along with her efforts in promoting professional standards and business ethics in the financial advice industry.
June has a PhD in Law from Victoria University, specialising in professional and business ethics and organisational decision–making within financial services organisations. She also holds a Bachelor of Arts (Hons) and a Bachelor of Laws degree from the University of Melbourne.
June’s external appointments have included Member, Racing Victoria Appeals and Disciplinary Board; Independent Chair, Conduct Review Commission, Financial Planning Association of Australia; Independent Chair, Code Compliance and Monitoring Committee, Australian Travel Agents Scheme; Advisory Member, Member Compliance Committee, Financial and Consumer Rights Council of Victoria; and Victoria University Alumni Ambassador.
June will join FOS’s current Lead Ombudsman John Price (General Insurance) and Philip Field (Banking and Finance) and the FOS team of experienced Ombudsman and staff in providing an independent dispute resolution service in which people can place their confidence and trust.
Veronica McGowan (03) 9613 7307 firstname.lastname@example.org