Our Annual Review provides a detailed analysis of FOS’s achievements over the financial year. It follows the reporting requirements set out in ASIC Regulatory Guide 139, and includes a comprehensive analysis of the disputes that came to FOS and the outcomes of those disputes.
2015-2016 Annual Review
FOS received 34,095 disputes and closed 32,871 disputes in 2015-2016. These figures reflect a 7% increase on the number of disputes received during 2014-2015 and a 5% decrease on the number of disputes closed in 2014-2015.
2015-2016 Comparative Tables
The 2015-2016 Comparative Tables will be published in October 2016.